When you hire a restoration company, everyone will get paid except you. When you allow them to clean your furniture of soot or water damage, even fire damage, you’re paying someone for absolutely nothing, and the word clean does not exist in your policy. Smoke and water damage is considered a peril, no different than fire damage. According to the policy you have every right to claim anything that had direct physical damage from any peril listed in the policy, this includes smoke damage. When you allow someone to remove your clothes: You’re giving away your money from the contents portion of your policy. Remember, the more they clean, the more they make.

We believe in Claim Management. We guide and advise you during the entire process so mistakes are not made.  We establish the amount of loss without prejudice using the same software used by the insurance industry. We basically audit the estimate completed by the insurance company, more importantly we have the legal right to argue. We do it all.  A restoration company does not have this legal authority, according to NC Statute 58; it is a class 1 misdemeanor.

When a claim is managed, your waste of money is eliminated. Please understand, if you hire a restoration company the adjusters are required to work with them. They are very aware of this. Now, maybe you will understand why they show up so early. We have nothing against hiring a restoration company, we recommend interviewing several of them after we settle the claim.  They should bid on the job like any other contractor, the best bid wins.